Privacy Policy

Last Updated: April 23, 2025

1. Introduction

Welcome to MotionStack Design ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways including:

• Personal Data: Personally identifiable information, such as your name, email address, telephone number, and other similar contact data that you voluntarily give to us when you register or when you choose to participate in various activities related to our website.
• Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services.
• Communications: Information you provide to us through correspondence, such as when you contact us via our contact form.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates and other information relating to the website, and for marketing and promotional purposes
• Process your transactions
• Send you emails
• Find and prevent fraud

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Be notified that personal information about you is being collected
• Be notified if your personal information has been accessed or acquired by an unauthorized person
• Request access to your personal information
• Request the correction, destruction, or deletion of your personal information
• Object to the processing of your personal information
• Object to the processing of your personal information for direct marketing purposes
• Not be subject to a decision based solely on the automated processing of your personal information
• Submit a complaint to the Information Regulator
• Institute civil proceedings regarding alleged interference with your personal information

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about you when you use our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: MotionStack Design, Cape Town, South Africa